QUICK LINKS

UK Shipping

We aim to dispatch orders as quickly as we can and once your order has been dispatched, you will then be notified of the tracking information (normally dispatched with Royal Mail or UPS). Please note that once the order has been submitted we are unable to amend the address or cancel the order.

All orders placed on our UK site will be shipped from our UK warehouse (excluding Northern Ireland).

As always, please get in touch if you have any questions about your order. 

OUR SHIPPING POLICY

We want to get you your YETI® as soon as possible. That’s why we make every effort to process your order quickly so you can put your Tundra®, Roadie®, TANK®, Hopper®, Panga™, LoadOut™, Silo™, Camino™, or Rambler® to good use sooner.

YETI offers free standard shipping on qualified orders. Valid on orders shipped in mainland Europe only.

HOW MUCH DOES SHIPPING COST & HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

We aim to dispatch orders as quickly as we can and once your order has been dispatched, you will then be notified of the tracking information (normally dispatched with Royal Mail or UPS).

All orders placed on our UK site will be shipped from our UK warehouse (excluding Northern Ireland).

As always, please get in touch if you have any questions about your order.

If you order both a small item, such as a Rambler, plus a larger item, such as a Tundra, your order may be despatched in two shipments.

Once we have dispatched your order, you will receive a dispatch email from us which will include a tracking number.

The 2-5 working days delivery estimate is from the moment you receive your dispatch confirmation.

"Delivery by dates" are estimates and cannot be guaranteed. While we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control. Deliveries may take longer due to customs provisions, unexpected delays or other circumstances beyond our control.

NEXT WORKING DAY DELIVERY 

We now offer next working day delivery for orders placed before 2pm Monday to Thursday. If you place your order before 2pm and select the next working day option at the checkout, your order will be delivered the following day. If you place your order after 2pm on a Thursday, your order will be shipped Friday for delivery on Monday.

For larger items, your order will be delivered with UPS. Everything else will be sent with Royal Mail.

Please note that Next Day delivery may not be available for some remote regions such as the Scottish Highlands & Islands, Northern Ireland. Please contact our Customer Service team who will be able to advise you of your options should you have any concerns. Currently, we do not offer next working day delivery to Northern Ireland.

DO YOU OFFER FREE SHIPPING?

We offer free standard UK mainland shipping on all orders over £50. Please see full details above.

WHAT COUNTRIES DO YOU SHIP TO?

We currently ship to the UK, however we also have a European site that ships to parts of Europe, and allows you to purchase in Euros. Please visit our US website for delivery to the USA & Canada.

DELIVERY TO NORTHERN IRELAND

We are unable to offer next working day delivery to Northern Ireland, but the standard delivery is available.

RETURNS AND EXCHANGES

We want to be sure you’re as happy with your YETI products as we are. If you’re not satisfied with your purchase, you can return it for a refund within 30 days of your purchase, provided it is unused and is still in its original packaging. For products purchased from an authorised dealer, their return policy applies — please contact them directly for more information.

INS AND OUTS OF THE YETI RETURN POLICY

Refunds will be returned to the original form of payment. YETI does not offer store credit or gift cards for returned products. YETI does not accept returns on customised products or items purchased outside of YETI.com.

At this time we are unable to process exchanges. If you would like to change the product you ordered, we would suggest processing a return and placing a new order.

All merchandise must be unused and undamaged and returned in its original packaging for refunds.

We now offer free returns for all mainland UK customers with Royal Mail. 

Product is no longer eligible for a refund 30 days after the original purchase date.

HOW TO RETURN GIFT CARDS

QUICK LINKS

UK Shipping

We aim to dispatch orders as quickly as we can and once your order has been dispatched, you will then be notified of the tracking information (normally dispatched with Royal Mail or UPS). Please note that once the order has been submitted we are unable to amend the address or cancel the order.

All orders placed on our UK site will be shipped from our UK warehouse (excluding Northern Ireland).

As always, please get in touch if you have any questions about your order. 

OUR SHIPPING POLICY

We want to get you your YETI® as soon as possible. That’s why we make every effort to process your order quickly so you can put your Tundra®, Roadie®, TANK®, Hopper®, Panga™, LoadOut™, Silo™, Camino™, or Rambler® to good use sooner.

YETI offers free standard shipping on qualified orders. Valid on orders shipped in mainland Europe only.

HOW MUCH DOES SHIPPING COST & HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

We aim to dispatch orders as quickly as we can and once your order has been dispatched, you will then be notified of the tracking information (normally dispatched with Royal Mail or UPS).

All orders placed on our UK site will be shipped from our UK warehouse (excluding Northern Ireland).

As always, please get in touch if you have any questions about your order.

If you order both a small item, such as a Rambler, plus a larger item, such as a Tundra, your order may be despatched in two shipments.

Once we have dispatched your order, you will receive a dispatch email from us which will include a tracking number.

The 2-5 working days delivery estimate is from the moment you receive your dispatch confirmation.

"Delivery by dates" are estimates and cannot be guaranteed. While we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control. Deliveries may take longer due to customs provisions, unexpected delays or other circumstances beyond our control.

NEXT WORKING DAY DELIVERY 

We now offer next working day delivery for orders placed before 2pm Monday to Thursday. If you place your order before 2pm and select the next working day option at the checkout, your order will be delivered the following day. If you place your order after 2pm on a Thursday, your order will be shipped Friday for delivery on Monday.

For larger items, your order will be delivered with UPS. Everything else will be sent with Royal Mail.

Please note that Next Day delivery may not be available for some remote regions such as the Scottish Highlands & Islands, Northern Ireland. Please contact our Customer Service team who will be able to advise you of your options should you have any concerns. Currently, we do not offer next working day delivery to Northern Ireland.

DO YOU OFFER FREE SHIPPING?

We offer free standard UK mainland shipping on all orders over £50. Please see full details above.

WHAT COUNTRIES DO YOU SHIP TO?

We currently ship to the UK, however we also have a European site that ships to parts of Europe, and allows you to purchase in Euros. Please visit our US website for delivery to the USA & Canada.

DELIVERY TO NORTHERN IRELAND

We are unable to offer next working day delivery to Northern Ireland, but the standard delivery is available.

RETURNS AND EXCHANGES

We want to be sure you’re as happy with your YETI products as we are. If you’re not satisfied with your purchase, you can return it for a refund within 30 days of your purchase, provided it is unused and is still in its original packaging. For products purchased from an authorised dealer, their return policy applies — please contact them directly for more information.

INS AND OUTS OF THE YETI RETURN POLICY

Refunds will be returned to the original form of payment. YETI does not offer store credit or gift cards for returned products. YETI does not accept returns on customised products or items purchased outside of YETI.com.

At this time we are unable to process exchanges. If you would like to change the product you ordered, we would suggest processing a return and placing a new order.

All merchandise must be unused and undamaged and returned in its original packaging for refunds.

We now offer free returns for all mainland UK customers with Royal Mail. 

Product is no longer eligible for a refund 30 days after the original purchase date.

HOW TO RETURN GIFT CARDS

WHERE ARE YETI PRODUCTS MANUFACTURED?

All of our products are labeled or marked with their country of origin. Some of our Tundra coolers and all of our LoadOuts are manufactured in the U.S. and are designated as such.

WHAT IS PROPOSITION 65 AND HOW DOES IT RELATE TO YETI?

In 1986, California voters approved an initiative to address growing concerns about exposure to certain chemicals, which requires businesses to notify Californians about significant amounts of chemicals in products. This warning appears on the Hondo Base Camp Chair, Bear Proof Locks, and the Security Cable Lock & Bracket in the form of the sticker or notice on the product for our California consumers. Please see below for an example of the warning label.

WARNING: This product can expose you to lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

WARRANTY INFORMATION

We’re dedicated to making some of the most durable products on the planet. But sometimes the unexpected happens. So if there’s an issue with your YETI product, we provide the below warranty.

Please note, these terms reflect the goodwill warranty offered by YETI UK Limited of Office 111389 PO Box 6945 London, W1A 6US to its UK customers.

This warranty does not affect your legal rights in relation to faulty or misdescribed products.

LIMITED WARRANTY

We take pride in the products we make and warrant to the person who originally purchased the product (“you”) that all YETI products will be free from defects in workmanship and materials for their applicable Warranty Period, subject to the below conditions.

In order for your warranty claim to be approved, the following conditions must be met:

• You must have purchased the product from a YETI authorised dealer;
• You must provide proof as to the date of purchase from the YETI authorised dealer;
• You must return the product to YETI; and
• You must have used the product only as intended and in accordance with the product’s care instructions.
• If the product has been customised by YETI, the customised mark will also be replaced.
  
  

If a defect occurs as the result of the Product’s intended use according to the care instructions during the Warranty Period, we will repair or replace, at our discretion, the defective product or part. We unfortunately can't replace customised marks at the current time. The warranty does not cover defects caused by third-party modifications, repairs, or replacement parts. Punctures, scratches, normal wear and tear, and the natural breakdown of colours and materials over extended time and use are not warranted.

WARRANTY PERIOD

FIVE YEAR WARRANTY PERIOD

YETI Tundra® | YETI Roadie® | YETI TANK®| YETI ICE™ | YETI Rambler® | YETI LoadOut™ | YETI Boomer™ Dog Bowl

THREE YEAR WARRANTY PERIOD

YETI Hopper® | YETI Panga™ | YETI Camino™ | YETI SideKick Dry™ | YETI Tocayo™ | YETI Lowlands™ Blanket

We will make every effort to replace limited edition or discontinued products but cannot guarantee their availability for replacement. Any limited edition or discontinued product still under its applicable warranty that cannot be replaced with an identical product will be replaced with the equivalent model based on availability.

We may make changes to products and designs in the time you purchased your product and submitted a warranty claim. Products repaired or replaced under this warranty may or may not incorporate these changes.

WARRANTY DISCLAIMER

YETI does not provide any express warranties other than the warranty set forth herein.

This warranty gives you specific legal rights. However, you may also have other legal rights in relation to faulty or misdescribed products. Nothing in these terms will affect your legal rights.

We only supply the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
The warranty is only available in the United Kingdom. No YETI reseller, agent, or employee is authorised to make any modification, extension, or addition to this warranty.

HOW TO SUBMIT A CLAIM

• Warranty claims must be submitted by contacting our Outfitter Team. An Outfitter on our warranty team will respond back within 2-3 business days following a review of your request.
• If your warranty claim is approved, you will be supplied with a Return Material Authorisation number (RMA#) and a pre-paid shipping label. We recommend keeping a copy of your tracking number for your records. Products must be returned directly to YETI in adequate cardboard packaging. A copy of the original sales receipt and the RMA# must be included with the product.
• When the product has arrived back at YETI, the replacement product will be sent to you.

This warranty does not affect your legal rights in relation to faulty or misdescribed products.

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