QUICK LINKS

UK SHIPPING

We aim to dispatch orders as quickly as we can and once your order has been dispatched (usually within 1 working day), you will then be notified of the tracking information (normally dispatched with DPD or TNT). As always, please get in touch if you have any questions about your order.

OUR SHIPPING POLICY

We want to get you your YETI® as soon as possible. That’s why we make every effort to process your order quickly so you can put your Tundra®, Roadie®, TANK®, Hopper®, Panga™, LoadOut™, Silo™, Camino™, or Rambler® to good use sooner.

YETI offers free standard shipping on qualified orders. Valid on orders shipped in mainland Europe only.

HOW MUCH DOES SHIPPING COST & HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

We aim to dispatch orders as quickly as we can and once your order has been dispatched (usually within 1 working day), you will then be notified of the tracking information (normally dispatched with DPD or TNT). As always, please get in touch if you have any questions about your order.

If you order both a small item, such as a Rambler, plus a larger item, such as a Tundra, your order may be despatched in two shipments.


Once we have dispatched your order, you will receive a dispatch email from us which will include a tracking number.

METHOD COST TIMING
STANDARD DELIVERY
(ON ORDERS OVER £40)
FREE 2-5 WORKING DAYS
STANDARD DELIVERY
(ON ORDER UNDER £40)
£3.50
2-5 WORKING DAYS


The 2-5 working days delivery estimate is from the moment you receive your dispatch confirmation.

"Delivery by dates" are estimates and cannot be guaranteed. While we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control. Deliveries may take longer due to customs provisions, unexpected delays or other circumstances beyond our control.

DO YOU OFFER FREE SHIPPING?

We offer free standard UK mainland shipping on all orders over £40. Please see full details above.

WHAT COUNTRIES DO YOU SHIP TO?

We currently ship to the UK, however we also have a European site that ships to parts of Europe, and allows you to purchase in Euros. Please visit our US website for delivery to the USA & Canada.



RETURNS AND EXCHANGES

OUR RETURN POLICY

We want to be sure you’re as happy with your YETI products as we are. If you’re not satisfied with your purchase, you can return it for a refund within 30 days of your purchase, provided it is unused and is still in its original packaging. For products purchased from an authorised dealer, their return policy applies — please contact them directly for more information.


Please contact help@yetieuropecustomerservices.com if you wish to return your order.

INS AND OUTS OF THE YETI RETURN POLICY

Refunds will be returned to the original form of payment. YETI does not offer store credit or gift cards for returned products. YETI does not accept returns on customised products or items purchased outside of YETI.com.

At this time we are unable to process exchanges. If you would like to change the product you ordered, we would suggest processing a return and placing a new order.

All merchandise must be unused and undamaged and returned in its original packaging for refunds.

You are able to return your item to us free of charge by reaching out to our Outfitter team here. We recommend retaining the tracking number of your return for your records.

It may take up to 3 working days for your return to be processed once it has arrived at our warehouse.

All original and return shipping costs are non-refundable. Product is no longer eligible for a refund 30 days after the original purchase date.

HOW TO RETURN A PRODUCT

If you would like to return your order for any reason, please return it to us within 30 days by reaching out to our Outfitter team who will provide you with a free returns label.

  • Package your order including a copy of your packing slip. Please state the RMA number provided by the Outfitter team and the reason for your return.

Please use the free returns label to send your return to the below address by dropping it off at a DPD drop off point/pick up shop.

YETI does not price match with dealers or competitors.

RETURN ADDRESS:

YETI Returns

RIF Europe
AMS Cargo Centre
Changiweg 9
Rozenburg
NETHERLANDS
1437EP


COVID-19 UPDATE:

All precautions are being taking to keep our staff and YETI Nation safe.