WHAT PRODUCTS ARE AVAILABLE FOR PERSONALISATION?
Currently, our Rambler® 10 oz (296 ml) Tumbler can be personalised and will have our Personalise option available during checkout.
WHAT PROCESS IS USED IN PERSONALISATION?
We use a laser-marking technique that creates a permanent finish on the exterior of your Rambler® Drinkware. That means as long as your personalised YETI is in one piece, so is your personalised. This process creates a premium, durable finish, which won’t crack or peel off over time. It will also keep your five-year warranty intact and ensures a quality personalisation process.
HOW LONG DOES PERSONALISATION TAKE?
Our production timeline shifts daily depending on overall order volume. We process all orders on a first-come-first-serve basis and we promise we are working as hard as we can to get your order in your hands as quickly as possible. Once your personalised order is reviewed and approved by our internal team, you will receive an email with an estimated ship window.
WHY DID YETI CANCEL MY ORDER?
YETI reserves the right to cancel any orders that contain text that is offensive, political, or subject to copyright protection. Orders that are cancelled will be refunded within 5-7 days.
CAN I EDIT MY PERSONALISED ORDER?
We are unable to edit orders after they are placed. Please note, there is a short window of time after order placement when your order can be cancelled. Simply navigate to order history inside your account, or visit the order status link here.
WHAT IS THE YETI RETURN POLICY FOR PERSONALISED DRINKWARE?
Please note that we try to make every effort to replace personalised, limited edition, and discontinued products but cannot guarantee their availability for replacement. Any personalised, limited edition or discontinued product still under its applicable warranty that cannot be replaced with an identical product will be replaced with a non-personalised similar or equivalent model or colour based on availability.
WHICH COLOUR DURACOAT™ SHOWS PERSONALISATION THE BEST?
While we think personalisation shows up great on all of our Rambler® colours, you can see an example below of how the same image appears on our darkest and lightest colours. If you want to see how it looks on a different colour, no worries, you’ll also get to see a proof of your personalisation before you place your order on the website.
CAN I MARK BOTH SIDES OF THE RAMBLER® DRINKWARE?
At this time, we are offering front side Personalisation only.
WHAT IS FORMAL MONOGRAMMING?
For three-letter monograms, YETI uses a formal monogram format. This means that the last initial will be displayed in the centre position. All you have to do is enter your initials as first, middle, last, and our systems will take care of the rest.
WILL YOU BE ADDING MORE IMAGES TO THE DESIGN GALLERIES?
We are consistently building new designs for our online galleries. The best way to stay informed of new images is by signing up for our email list.
PRODUCTION GUIDELINES
HOW LONG DOES PERSONALISATION TAKE? CAN I RUSH OR EXPEDITE MY ORDER?
We do not offer any rushed or expedited production. Once your personalised order is reviewed and approved by our internal team, you will receive an email with an estimated ship window.
ORDERING
HOW DO I ORDER A PERSONALISED RAMBLER®?
Any product that can be personalised will have our Personalise option available during checkout.
WHAT ARE THE FEES ASSOCIATED WITH PERSONALISATION?
On Rambler products, there is a £10.00 fee for front side embellishment. This applies to monograms, text, or any of our design gallery images.
CAN I SHIP PERSONALISED PRODUCTS INTERNATIONALLY?
Personalised products are not currently available to ship outside of Europe. For more information on shipping, click here.
DO YOU HAVE GUIDELINES OR RESTRICTIONS FOR PERSONALISED TEXT?
LICENSED AND COPYRIGHT TEXT
YETI respects the intellectual property rights of others and we ask that you do the same. All images and text are reviewed upon submission and if your submission infringes any copyrights or trademarks, your order will be cancelled and refunded.
TEXT
YETI has the sole discretion to reject any order that it considers is libellous, defamatory, obscene, profane, portraying irresponsible use of alcohol or other substances, advocating persecution based on gender, age, race, religion, disability or national origin, containing explicit sexual content or otherwise inappropriate for production.
POLITICAL
Starting with our first Personalised Rambler® Tumblers, we’ve used our best efforts to avoid creating personalised products with political affiliations or associations. Because the process we use to identify political affiliations and associations involves human judgment, we may inadvertently accept an order and mark a YETI product with a candidate’s name or campaign slogan simply because we weren’t familiar with it when the order was placed. If that happens, it’s an honest mistake and shouldn’t be construed as YETI’s endorsement of a particular affiliation or association (unless, of course, we explicitly make a statement of endorsement).
CAN I UPLOAD MY OWN IMAGE?
Currently, we do not offer the option to upload your own image. However, we have a wide variety of gallery designs for you to choose from.